Questions about Funeral Plans

How much does it cost?

Naturally this will depend on the type of service you want. The prices quoted are based on current prices for similar funerals. We offer a choice of fixed-price plans or we can tailor something to meet your individual requirements. Don’t worry – you won’t need to commit before you know the total price involved.

What if the cost of funerals increases?

It won’t affect you. Once you’ve paid the full plan price you won’t have to make any additional payments. That’s the key benefit of our plans. Without one, funerals are affected by inflation and the cost of funerals will almost certainly increase over the coming years.

How do I know that my money will be safe?

We will ask you to make your cheque payable to the Funeral Planning Trust, which is independent of the funeral director’s accounts, to be held and invested by the managing trustees of the trust fund. HSBC Trust Company (UK) Limited (formerly known as Midland Bank Trust Company Limited) is the custodian trustee of the Funeral Planning Trust. The plans are administered by Funeral Planning Services limited, a national company specialising in pre-paid funeral plans. Walter Craven Limited will provide the service when required in return for a payment from the Funeral Planning Trust.

Will I receive any interest?

No. A guaranteed funeral plan is not an investment or a savings account – it is simply a way of paying in advance for the funeral service. As the value of the Funeral Planning Trust increases over the years, so the money available to pay the funeral director will increase to compensate for rising costs. But you can rest assured that your funeral is already paid for.

Will there be any other costs at the time of the funeral?

There will never be any further charge for the services provided by us, as specified in your chosen plan. However a funeral also involves fees for the cemetery or crematorium and doctors’ examinations, the minister, flowers, press notices etc, some of which cannot be predicted in advance. We recommend that you include a substantial contribution towards these but it may need to be supplemented at the time of the funeral.

What about VAT?

Funerals are not subject to VAT so you don’t pay VAT on your plan. If a future government does introduce VAT on funerals, Funeral Planning Services will advise you of the options at that time. We do not anticipate that VAT will be introduced on funerals.

Can I buy a plan for someone else?

Yes. Just let us know who the plan is for when you order, and Funeral Planning Services will send all correspondence to you. All orders are treated in confidence.

How do I pay for my plan?

Most people prefer to the convenience of making one payment, so they don’t need to think about it anymore. You can give your funeral director a cheque (payable to Funeral Planning Trust) with your order form, or you can post them direct to the national office of Funeral Planning Services.

Can I pay by instalments?

Yes. If you do not wish to pay the full amount today you can pay a deposit and pay the balance by cheque or cash within three months at no extra cost – this is a useful option if you have to give notice to withdraw money from a savings account. Alternatively you can pay by instalments through your bank over a period of up to five years. In either case please enclose a deposit with your order and say how you would like to pay the balance. For further information on instalment options please call the Funeral Planning Services Advice Line on 0800 41 30 46. Calls are free and confidential, and of course you are under no obligation. The funeral plan guarantee will be issued once you have completed the full payment for your plan.

What if I die away from home?

Each plan includes transfer from the local area, which is all that is normally required – please ask if you are not sure whether this is sufficient. We recommend that you take out travel medical insurance when you go on holiday, which usually includes the cost of bringing you back if you die while away from home.

What if I move out of the area?

If you move away from Merseyside or Cheshire we can transfer your plan to another qualified funeral director convenient to your new home. Funeral costs do vary from one area to another and you will be advised of any change in cost at that stage

What if I change my mind later?

Not a problem. Customers occasionally have second thoughts about the type of funeral they want and it is reassuring to know that you can change your mind if you want to. We will advise on the alternatives available and make changes to your plan if necessary – this may affect the plan price depending on what you require. Our aim is to ensure that your plan remains right for you.

Contact us on (0151) 228 3900 (24-hour manned line) to request a free colour brochure – we’ll be happy to chat to you about the Funeral Plan options and answer any questions.

Interested in a funeral plan? Click here to enquire online.

All-inclusive Funeral Plan

This plan covers all services and fees for a funeral. You can find out more here.

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Platinum Funeral Plan

This plan provides all the features of the very best English funeral, inlcuding a solid oak coffin.

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Gold Funeral Plan

This plan is for those who require a traditional funeral, including a high quality veneered coffin.

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Silver Funeral Plan

This is an economical funeral but allows for the usual customs. You can find out more here.

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Bronze Funeral Plan

This plan covers only the essential services and fees for a simple funeral. You can find out more here.

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