Meet The Team

Introducing our specialist team…

Our reputation has been built on the strength of our team. The experience, expertise and commitment of individual colleagues have made our business what it is today.

Charles Craven
Funeral Director, Owner, Managing Director
My satisfaction comes from doing my best then seeing a job well done and being thanked by the clients....
Richard Allen
Funeral Director
Most rewarding part of my job: “Meeting families and looking after them from start to finish. This is not a job, it becomes a way of life.”
Carol Baker
Most rewarding part of my job: “Meeting families and helping them through the grieving process… Trying to make the arranging of the funeral as easy as possible.”
Jayne Panayi
Embalmer (MBIE)
Most rewarding part of my job: “As the embalmer here, my job brings comfort and solace to many hurt and distressed families. I use my skills...
David Sorngaard
Most rewarding part of my job: “This sums it up – I recently visited Bangor Hospital to meet two ladies and pick paperwork up and then collect their mum from the mortuary....
Beveley Johnson
Funeral Arranger
I've been arranging funerals at our head office in Old Swan since 2008 and I've never tired of meeting local families and guiding them through the process of organising and planning a funeral.
Tom Bush
Funeral Director
Tom joined us in 2005 and since then has developed into an extremely knowledgeable Funeral Director. Tom is particularly adept at organising complicated or unusual funerals and enjoys the variety of beliefs, cultures and religions that his role brings him in to contact with.
Keith Boswell
Funeral Director
Keith joined us in 2015 as a Funeral Arranger and, after spending some time covering a number of our branches, he has now returned to us in the new role of Funeral Director. Keith's calm and assured manner makes him a popular member not only of our team but also the community.
Jon Roberts
Funeral Director
Jon has been our Funeral Director in Widnes (at our Moar and Butler offices) since 2002. Jon’s height and presence make him easily recognisable and he can be seen leading the majority of funerals in and around Widnes.
Shelley Ireland
Shelley and her colleague Vicki work alongside Jon in Widnes and assist him by doing the majority of the office work and by sitting with clients to make arrangements whilst Jon is out supervising funerals. Shelley sees herself as a ‘people person’ and enjoys the daily contact with local people that her role brings .
Helen Horne
Helen joined us in 2012 and is a valued and popular member of the team. A well known and respected part of the Stockton Heath community, Helen has achieved a number of qualifications including a Diploma in Funeral Directing in 2020. She now plays an important role as Office Manager, helping to ensure the smooth running of the Stockton Heath office.
Anne Marie Woods
Funeral Arranger
Anne Marie has been arranging funerals at our office in Stockton Heath (Maddocks) since 2005.
Mel Thomas
Funeral Arranger
Mel is at our Old Swan branch and her and Bev arrange the majority of the funerals that we conduct from our head office. Mel feels that she is particularly suited to helping parents with arrangements for the funeral of a child, a situation which always seems cruel and unfair.